Terms and Conditions

These terms ensure a smooth, professional, and respectful coaching relationship.

Confidentiality
All discussions, personal information, and goals shared during sessions are strictly confidential and will not be shared without your written consent, except where disclosure is required by law.

Scheduling and Punctuality
Sessions are scheduled at mutually agreed times. Please provide at least 24 hours' notice for rescheduling. Late cancellations (under 24 hours) will be charged at the full rate, except in emergencies.

Payment Terms
Payment is due as per the specific program agreement. Options may include full payment upfront, monthly instalments, or bespoke payment plans. Full payment is required to maintain access to sessions and materials.

Refunds
Refunds are not generally provided. Requests will be considered on a discretionary basis for unused sessions, according to the specific program refund policy. Decisions are final.

Client Responsibilities

• Engagement and Openness: Active participation is key. Please come prepared, stay open-minded, and take ownership of your development.
   

• Honesty and Feedback: Transparency and honest feedback are vital for tailoring our work together.
   

• Completion of Tasks: Assigned tasks and reflections between sessions are essential to your progress and success.
   

Termination or Suspension
Either party may terminate or suspend the agreement with 14 days' notice. Reasons may include personal circumstances or misalignment of goals. Refunds for unused sessions will be reviewed on a case-by-case basis.

Intellectual Property
All materials and resources provided are the intellectual property of Vibrancy Coaching. You are granted a personal, non-transferable licence for use. Reproduction, sharing, or resale is not permitted.

Disclaimer & Limitation of Liability
Vibrancy Coaching provides guidance and mentorship but does not guarantee specific outcomes. Results depend on your effort and external factors. Liability is limited to the total amount paid under this agreement. Vibrancy Coaching is not a substitute for medical, legal, or psychological advice.

Force Majeure
Neither party is liable for delays or failure to perform due to causes beyond their control, including illness, natural disasters, internet outages, or pandemics.

Governing Law
This agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.